5 Benefits of Face-to-Face Interaction

It’s easy to see how advancements in technology have streamlined communication for all businesses in the 21st century. From smartphones and social media to intranets and email, contacting others has never been easier. However, while technology has made communication more convenient, face-to-face interaction still has a prominent place in the professional world. There will always be situations and circumstances that warrant an in-person conversation as opposed to the standard message or email. Here are five benefits of face-to-face interaction and why they are important in your daily communication. 

Build Professional Relationships

Networking has become a frequently used buzz word in recent years. Regardless of industry or profession, we’ve all heard the advice that building relationships with other professionals is essential for career growth. Despite the presence of social networking sites like LinkedIn, there’s no better way to foster professional relationships than old-fashioned face-to-face interaction. Remember that strong relationships help build strong reputations and a strong reputation makes others more inclined to work with you for mutual growth.

If you get an email or call from a salesperson you do not know, chances are you won’t be receptive to the offer and may even ignore it altogether. An in-person sales pitch is harder to discount because it feels more authentic and personal. Networking is no different. Of course, you can still form a connection online, but meeting someone and having a conversation is much more likely to help build a true professional relationship. There’s no substitute for a handshake, and a face-to-face interaction will allow you to showcase your personality and more easily read another’s reaction and body language. 

Encourage Employee Engagement and Collaboration

Face-to-face interaction isn’t just for developing relationships outside of your own company. It can also be beneficial for improving internal communication and encouraging collaboration from everyone on your team. Business will no doubt improve when everyone is sharing ideas and working together. Our agency utilizes brainstorming sessions to generate plans for both our clients and ourselves. We get together in one room and discuss the various ideas that each of us has for the objective at hand. Without fail, talking about these plans in person leads to a better understanding of what we’re trying to accomplish and concrete solutions to get it done. 

Sometimes, all it takes is hearing another person share their thoughts to get those creative juices flowing, build on it and establish a plan to put into action. Trying to develop these plans alone or even through the use of technology can be difficult. Encourage in-person teamwork or brainstorming sessions with your team and watch employee engagement and collaboration soar.  

Establish Clear and Concise Communication

According to DMR, the average office worker receives 121 emails each day. When sorting through that many messages, it’s safe to assume at least a handful of them could be misconstrued by the recipient. Enter face-to-face interaction. When a conversation is had in-person, there’s less opportunity for a message to be misunderstood. Through the interpretation of body language and tone of voice, we are much more likely to understand intent and remain on the same page than we are through the use of email or other electronic messaging. 

This can also be effective for constructive criticism. We can all remember a time in school when a teacher handed us a test or assignment that was covered in red marks. Without an explanation, this can be very discouraging and lead to increased frustration and potentially confusion when working on future projects. It’s no different for your business. Rather than just listing out your corrections in a message to a team member, sit down with them and talk through your feedback. Having an open discussion about what you are looking for will lead to a better understanding on their part without discouraging them. Chances are you’ll see more positive results on the next assignment. 

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Effective Use of Time and Resources

For all of its convenience, technology still has its issues. A quick glance at your email inbox and you’ll likely find a thread of multiple messages between you and a colleague or customer, particularly when it comes to scheduling or establishing plans. Oftentimes, a simple face-to-face interaction could have accomplished this goal in a fraction of the time. An in-person conversation allows you to get to the point quickly and establish plans, possibly even within just a few minutes. 

Consider this practice the next time you need to collaborate with a fellow team member or even with someone outside of your organization. As we’ve already established, the sheer number of emails that the average person is receiving daily increases the likelihood that your message will be overlooked or potentially ignored. Sitting down with the recipient instead will accomplish your goal more quickly, saving time and energy for both parties. 

Appropriate Delivery of Personal Messages

Regardless of the industry, we will all be faced with situations that require us to deliver bad news to someone. From reprimanding a team member to severing a business partnership, there are countless examples of these situations. While nobody likes to be the one delivering this news, it warrants a face-to-face interaction rather than a message. In the professional world, the recipient of bad news often deserves to hear it with grace and compassion. As hard as it may seem, it’s essential that you share bad news with a face-to-face interaction to maintain professionalism. 

This practice should also be utilized when delivering good news. A promotion, raise or even just positive reinforcement for a job well done will prevail with a face-to-face interaction. Let’s use Facebook and birthdays as an example. Sure, we all feel good when someone writes on our wall or sends us a message to wish us a happy birthday, but hearing it in person feels more authentic and generates a more positive response. Good news in business works the same way. The next time you want to congratulate someone on your team, do it in person and you’ll guarantee the recipient will experience a genuine reaction. We all love a good pat on the back. 

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Are You the Next Rock Star on the Ghidotti Team?

The Ghidotti Team is overflowing with full-fledged rock stars. Sure – we’re looking for the best, brightest, most creative, most organized. You get the picture. But what we REALLY want is someone who we can laugh with, depend on, learn from and do great work together. Learn more about who we’re looking for and what you can expect.

Ghidotti is currently hiring an Agency Administrator! 

Agency Administrator Job Description: 

This is a part-time role providing overall administrative support to our CEO and Account Supervisor, and assisting with basic human resources and monthly accounting responsibilities. 

For this role, you’ll need to work in our downtown Little Rock office and be required to submit between 25-30 hours a week within the operating hours of 8:30 AM to 5 PM. On occasion, there is a need to work additional hours on evenings and weekends during a client launch or other events throughout the year.

While repetitive daily/monthly tasks are certainly part of this position, additional tasks assigned can vary from week to week based on the CEO’s needs and the needs of the agency. The most important responsibility of the Agency Administrator is to ensure that administrative tasks and projects are completed with a high level of efficiency, confidentiality, accuracy, flexibility and positivity.

REQUIREMENTS: 

  • Bachelor’s degree preferred. 
  • Minimum of 2-5 years experience in the related field, dealing with financial information.
  • Must be able to use Microsoft Word, Microsoft Excel, Quickbooks and Google Suite.
  • Must be able to multi-task and possess excellent organizational, communication and interpersonal skills.
  • Basic knowledge of bookkeeping.
  • Must be able to use office equipment (copy/fax machine).
  • Effective verbal and written communication skills.
  • Detail-oriented and willing to tackle various ongoing projects in a fast-paced environment.
  • Excellent multitasking skills, with the ability to perform duties outside of the scope of work when necessary.
  • Must work well within a cross-functional team environment as well as independently.

Main Responsibilities

Human Resources

  • Provide support for hiring and onboarding of new employees 
  • Run bi-monthly payroll reports for intern/contractor payment
  • Coordinate new hire benefits and HR paperwork (health insurance, simple IRA, etc.) and enter into the payroll system. Plan yearly renewal meetings and update all payroll items.
  • Provide general responses to employee questions and requests on HR procedures, policies and information.
  • Process miscellaneous billings for payment & vendor management.
  • Responsible for keeping the Employee Handbook, HR policies and other HR information current and updated with the team. 

Accounting

  • Manage obligations to suppliers, customers and third-party vendors
  • Process bank deposits
  • Reconcile financial statements
  • Prepare, send and store invoices
  • Weekly expense reporting and time entry on behalf of the CEO
  • Contact clients and send reminders to ensure timely payments; Identify and address discrepancies
  • Report on the status of accounts payable and receivables twice a month
  • Update internal accounting databases and spreadsheets

Office Management/Leadership Support

  • Assist with presentation and client meeting set up; working with vendors 
  • Collect and prepare information for use in discussions/meetings of the agency leadership team and outside individuals. 
  • Assist CEO with volunteer activities – making calls, organizing catering and meetings in partnership with vendors. 
  • Management of client contracts/retainers – working with the account supervisor to ensure annual planning and timely renewal of contracts. 
  • Varying personal and professional administrative tasks including, but not limited to, booking appointments, research projects, coordinating travel, maintaining breakroom daily, maintaining storage organization and ordering office supplies, etc. 

Rock Star Environment

We strive to create a fun, engaging atmosphere where high fives, chicken minis, and celebrations are commonplace. We lift one another up, honor achievements and reward hard work.

  1. Professional Enrichment

    Whether instructor-led, web-based or sharing during Fireside Friday, we are always learning more!

  2. Community Engagement

    We love the state of Arkansas. Our team enjoys outings to locally-owned businesses and pride ourselves on community involvement. In addition, employees are often offered free tickets to community events to get out and enjoy life with friends and family.

  3. Team Building

    Quarterly adventures for the team!

  4. Winter Recess

    We shut this place down at the holidays so we can all rest, relax and reinvigorate for the new year.

  5. Summer Fridays

    We get an early jump on the weekend every Friday during the summer.

  6. Volunteer Time Off (VTO)

    Along with your PTO, you also get VTO to use to support your favorite charity or organization.

Does this describe you?

To apply, please submit the following via email to careers@ghidotti.com

  1. Cover letter and PDF of your resume 
  2. References: 2-3 minimum
  3. Tell us how you heard about this position